We undertake to:
 |
Be the
gateway for access to globally available
academic information |
| |
Provide
access to all recommended text books if
commercially available and with
cooperation from the lecturers |
| |
Ensure a
balanced collection of information
sources within financial constraints |
| |
Provide
group training sessions in the
information literacy skills required to
use our services correctly and to assess
your information needs |
| |
Provide
the information or feedback on requests
within two working days of receiving a
written client request |
| |
Have an
information specialist available for
appointments |
What we can
expect from you
Postgraduate Students
We request
you to:
| |
Abide by the rules and
keep your student registration card with
you at all times |
| |
Adhere to
the Code of Conduct and be co-responsible for the
conservation and maintenance of the
collection, infrastructure and physical
facilities |
| |
Buy the
prescribed books |
| |
Be
computer literate |
| |
Make
yourself available for training in
information literacy |
| |
Make
appointments with the relevant
information specialist if in need of
his/ her services |
| |
Collect
any interlending requests within 14 days
of notification |
Teaching and Research Staff
We request you
to:
| |
Be
co-responsible for the creation of a
balanced and comprehensive subject
collection |
| |
Keep up to
date with the latest developments in the
Academic Information Service and
continuously and accurately pass on this
information to your department and
students |
| |
Adhere to
the Code of Conduct |
| |
Make the
information on prescribed and
recommended books available as requested |
| |
Supply the
information needs and student numbers
for assignments one month beforehand in
order to enable the information
specialists to obtain the information
timeously and to create copies and
relevant products |
| |
Arrange a
training session for the postgraduate
and distance students during the first
contact session. |
Undergraduate Students
We request you
to:
| |
Abide by
the rules and keep your student
registration card with you at all times |
| |
Adhere to
the Code of Conduct and be co-responsible for the
conservation and maintenance of the
collection, infrastructure and physical
facilities |
| |
Buy the
prescribed books |
| |
Be
computer literate |
| |
Make
yourself available for training in
information literacy |
|
