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	HEALTH SCIENCES
PRS570	Practice Management	2003

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Prescribed Material
Boone Louis E, Kurtz David L. Contemporary business 2000. London: Dryden; 2000. Full text chapters from Contemporary business 2000: Economic challenges facing global and domestic business. In: Boone LE, Kurtz DL. Contemporary business 2000. London: Dryden; 2000. p. 80-115. [19.616 kb PDF] Strategies for business success in the relationship era. In: Boone LE, Kurtz DL. Contemporary business 2000. London: Dryden; 2000. p. 226-259. [20.716 kb PDF] Customer-driven marketing. In: Boone LE, Kurtz DL. Contemporary business 2000. London: Dryden; 2000. p. 412-447. [19.07 kb PDF] Daft Richard L. Management. 5th ed. London: Dryden; 2000. Full text chapters from Management: Fundamentals of organizing. In: Daft RL. Management. 5th ed. London: Dryden; 2000. p. 304-333 [12.42 kb PDF] Using structural design to achieve strategic goals. In: Daft RL. Management. 5th ed. London: Dryden; 2000. p. 334-361 [12.24 kb PDF] Change and development. In: Daft RL. Management. 5th ed. London: Dryden; 2000. p 362-391 [12.7 kb PDF] Armstrong, Michael. A Handbook of management techniques: the best selling guide to modern management methods. 3rd ed. London: Kogan Page; 2001. Full text chapters from A Handbook of management techniques. 2nd ed. 1993: Strategic management. In: Armstrong M. A Handbook of management techniques: the best selling guide to modern management methods. London: Kogan Page; 1993. p. 24-30 [462 kb PDF] Organization management. In: Armstrong M. A Handbook of management techniques: the best selling guide to modern management methods. London: Kogan Page; 1993. p. 34-42 [777 kb PDF] Marketing management: an overview. In: Armstrong M. A Handbook of management techniques: the best selling guide to modern management methods. London: Kogan page; 1993. p. 45-50 [435 kb PDF] Marketing planning. In: Armstrong M. A Handbook of management techniques: the best selling guide to modern management methods. London: Kogan page; 1993. p. 51-58 [452 kb PDF] Marketing research. In: Armstrong M. A Handbook of management techniques: the best selling guide to modern management methods. London: Kogan page; 1993. p. 70-72 [123 kb PDF] Product life-cycle analysis. In: Armstrong M. A Handbook of management techniques: the best selling guide to modern management methods. London: Kogan page; 1993. p. 88-92 [292 kb PDF] Target marketing. In: Armstrong M. A Handbook of management techniques: the best selling guide to modern management methods. London: Kogan page; 1993. p. 93-95 [188 kb PDF] The marketing mix. In: Armstrong M. A Handbook of management techniques: the best selling guide to modern management methods. London: Kogan page; 1993. p. 96-97 [123 kb PDF] Relationship marketing. In: Armstrong M. A Handbook of management techniques: the best selling guide to modern management methods. London: Kogan page; 1993. p. 105-107 [205 kb PDF] Marketing control. In: Armstrong M. A Handbook of management techniques: the best selling guide to modern management methods. London: Kogan page; 1993. p. 111-114 [264 kb PDF] Full text chapter from Practice management. Volume 1: Strategic planning. In: White JG. Practice management. Volume 1. 1999. p. 31-46 [774 kb PDF] Tuominen R. Health economics in dentistry. Malibu, Ca:MedEd; 1994. Full text chapters from Health economics in dentistry: Introduction. In: Tuominen R. Health economics in dentistry. Maliby, Calif: MedEd; 1994. p 2-13 [844 kb PDF] Need and demand for treatment and utilization of services. In: Tuominen R. Health economics in dentistry. Maliby, Calif: MedEd; 1994. p. 14-19 [445 kb PDF] Consumer behavior. In: Tuominen R. Health economics in dentistry. Maliby, Calif: MedEd; 1994. p. 20-39 [1207 kb PDF] Supplier behavior. In: Tuominen R. Health economics in dentistry. Maliby, Calif: MedEd; 1994. p. 40-69 [2024 kb PDF] Insurance. In: Tuominen R. Health economics in dentistry. Maliby, Calif: MedEd; 1994. p. 122-131 [654 kb PDF]



Additional Reading
BOOKS Caplan CM. Dental practice management encyclopedia. Tulsa: PennWell; 1985. Armstrong M. How to be an even better manager. 4th ed. London: Kogan page; 1994. Levoy B. 101 secrets of a high performance dental practice. Tulsa: PennWell; 1997. Wilde JA. Bringing your practice into focus. Tulsa: PennWell; 1994. Sinclair R. Marketing in practice for the professions. Johannesburg: Southern Book Publishers; 1987. Schaper RH. Opening a dental practice. Tulsa: PennWell; 1996. Stallard RE, Hess KM, Scales RJ. Handbook of dental marketing: ideas and techniques that work. Tulsa: PennWell; 1986. Farr C. In search of patients: new marketing strategies to ride the waves of change. Tulsa: PennWell; 1990. Grace M. Finance for the terrified. London: British Dental Association; 1998. Humphris G, Ling MS. Behavioural sciences for dentistry. Edinburgh: Churchill Livingstone; 2000. Robbins SP. Organizational theory: structure, design and applications. 3rd ed. Englewood Cliffs, NJ: Prentice-Hall; 1990. Griggs WD. Planning successful practice transitions. Tulsa: PennWell; 1997. Ehudin MM. The successful practice in good times and bad. Tulsa: PennWell; 1990. Kemp T et al. Master class 2: the learning practice. Module 2: Finance for the dental practice. London: British Dental Association; 1994. Scaper RH. Dear dentist: stop being your own worst enemy. Tulsa: pennWell; 1994. JOURNALS (PRINTED FORMAT) Dental Practice Management Spring 1995- Dental Economics Vol 71 1981- Dental economics is also available in electronic format. For a complete collection of electronic journals available through the Academic Information Service, visit Tyds@Tuks. Passwords are always required for off-campus usage. For some titles/platforms, passwords are also needed for on-campus usage. You will always need a password to make use of the personalisation features, whether on- or off-campus. You may apply for passwords on the Tyds@Tuks page.


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Databases	Indexes to search for journal articles, reports, conferences, etc.
Passwords are always required for off-campus usage. For some databases, passwords are also needed for on-campus usage. Please obtain these from your Information Specialist. MEDLINE (On Ovid) MEDLINE is the U.S. National Library of Medicine's (NLM) premier bibliographic database covering the fields of medicine, nursing, dentistry, veterinary medicine, the health care system, and the preclinical sciences. MEDLINE contains bibliographic citations and author abstracts from more than 4,600 biomedical journals published in the United States and 70 other countries. Ways to improve your MEDLINE search. Pubmed. No password required. ABI Proquest. Covers information on business management, economics, marketing, advertising, law etc. Also includes fulltext articles form the journal "Dental economics" General Business File International. Covers the latest in management, economics and politics. Emerald. Covers the latest research in management.




Additional Information Resources
To do a search for additional Information Resources, visit the AIS Website General Information Resources,eg. Dictionaries, Encyclopaedias.